I have been selling knitted items on Etsy for quite a number of years, and until recently have had no problems. But in the last few months I have had two packages go misssing, and strangely both were to customers in The Netherlands. For both customer I have remade the items, and then sent them tracked. (It is quite dispiriting, but it is the seller's responsibility to get the items there, and I am also very proud of my customer satisfaction rates and 100% good reviews.)
One item was one of my mini cars, and the other these phone cosies. I did enjoy remaking the phone cosies, and it has put in my head to make a completely new set, with different flowers.
I have just found this article in The Daily Mail about the Dutch postal service. I don't believe very much in The Daily Mail, but in this case my experience does back this up.
|Guelder Rose and Bumble Bee|